COPAY, DEDUCTIBLE, & COINSURANCE POLICY:
ALL COPAYS, DEDUCTIBLES, AND COINSURANCE ARE DUE PRIOR TO THE PATIENT BEING SEEN BY THE PHYSICIAN / NURSE PRACTITIONER.
Payment for services rendered is expected at the time of service. Any other payment arrangements should be discussed and agreed upon prior to your appointment. Some insurance/ Medicaid settlements may not be final. Please be aware that you are responsible for any unpaid/ denied balance on this account. You are also fully responsible for any and all charges which have not been paid by your insurance company. Prior to your appointment, the guarantor is responsible for knowing his/her own insurance benefits for all services rendered. If your account is sent to our collection agency, you will incur a 33% collection fee added to your account balance.
There are circumstances that might result in a credit to your account. Please check one below:
At times and for a multitude of reasons health insurance sends us payments for services that you paid. We are legally and ethically obligated to refund you the funds the double payment that we received, and we make every possible effort to do so, including sending payments to the State Treasury Department, unless you elected in your new patient paperwork for us to hold the refund for future visit use. If you think that you are owed a refund for services provided, please email us at firstname.lastname@example.org with your concerns, child’s name, and date of birth and an agent from our billing department will contact you for resolution of this issue.
If there is an error made in making payment then please get in touch with billing (985-646-1580) to rectify the issue. Please allow 72 hours for the issue to be resolved.